Shipping & Returns

Estimated Delivery Times and Costs are based on provinces; British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec and the Maritimes. Newfoundland and Northern Territories (Northwest, Yukon and Nunavut Territories) are exempt from estimated delivery times.

Shipping times may vary depending on the shipping destination and the shipping method selected. Please note that for any reason due to circumstances beyond our control shipping may be delayed (inclement weather, lost or stolen packages etc.). Shipping costs are based on most urban delivery destinations. Other charges may apply. Shipping costs are subject to changes based on delivery address and shipping method. Northern Territories are subject to different shipping costs and times from other provinces due to logistic limitations.

Delivery of your order is subject to the availability of inventory in our central Distribution Centre. Orders placed for in-stock products will typically be processed and shipped within two business day from our central Distribution Centre and are included in the shipping times. Orders are processed and shipped Monday through Friday. We do not process or ship orders on Saturdays, Sundays or Holidays therefore Shipping times are based on business days.

Pre-orders or out-of-stock products that have been ordered will be shipped within one business day from our Distribution Centre based on its availability. Some orders may be delayed without notice due to shipping or production issues from the product manufacturer, in which case the order will be processed and shipped upon product availability. If a product is delayed beyond the expected ship date or is cancelled by the manufacturer, you will be notified by e-mail and the order will be cancelled.

We may split your order into multiple shipments depending on the availability of the products at the time of processing. In these instances you will only be charged once for shipping.
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